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roadside assistance supplies

24/7 Emergency Roadside Service

Auto insurance add-on

  • No more paying the tow company and getting reimbursed — coverage pays them directly for covered events
  • Peace of mind for vehicle breakdown
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What is 24/7 Emergency Roadside Service?

24/7 Emergency Roadside Service coverage helps you pay for service and support if your car breaks down and you need help getting to a mechanic.

Narrator: Emergency Roadside Service is like having a friend you call when you're stranded on the road or in your own driveway. Adding this coverage to your auto policy gives you peace of mind 24/7 when your vehicle hits a bump in the road.

On screen: Emergency Roadside Service

Service and support when you need it.

Narrator: Simply call 1-800-MYAMFAM, and your roadside assistance plan will help pay for the service and support when your car can’t make it to a repair shop.

On screen: 1-800-MYAMFAM

Narrator: Rely on us for easy towing, battery charging, and delivery of fuel, a new tire and more!

On screen:

  • Towing
  • Battery
  • Fuel
  • Tire servicing
  • Locked out
  • Repairs

Narrator: If you’d like to learn more about Emergency Roadside Service, or other car coverage options, your American Family agent will be happy to tell you more.

On screen: American Family Insurance

Get a quote at AmFam.com

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How 24/7 Emergency Roadside Service protects you

When you're stranded, emergency roadside assistance can help arrange for roadside help. Get peace of mind knowing that you have coverage that you can count on when you get stuck.
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Did you know?

We offer three simple ways to get service. Request help through the MyAmFam app, visit My Account online or call us at 1-800-MYAMFAM (692-6326).
a woman on the phone with a stranded car

Your car gets stuck or won’t start

You're leaving the grocery store and realize your car won't start. If you get stuck on a road or in a parking area, roadside assistance can help. Your coverage can help pay to have your car towed to the nearest garage or mechanic so it can get the repairs it needs.
a man putting gas into a stranded car

You run out of gas

You get stuck in traffic on your way home, and you run out of gas. You can get gas delivered to your car with emergency roadside assistance. This service doesn’t include the cost of the gas.
a woman locked out of her car

Locked out of your car

You accidentally locked your keys in the car. Emergency roadside assistance pays for a locksmith to help you get into your car. While this service will get you into your car, it doesn't cover the cost of replacing your locks or keys.
a man working under the hood of a car

Your car battery dies

When you return to your car after a night out with your family, you discover that your battery is dead. We’ll send someone out to give it a jump and get you back on the road.
a car with a flat tire

You have a flat tire

While backing out of your driveway, you ran over a nail. Get a service person to help if you need a patch or tire change with emergency roadside assistance. Only the labor is included in this service, not the patch or tire.
a man looking under the hood of a car

Your car breaks down

Your car breaks down on the highway. You'll get reimbursed for up to an hour of mechanical labor at the breakdown location with roadside assistance. If this service is not available for your location, we’ll send a tow truck.
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Frequently asked questions

Trusted by over 12 million customers & counting

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90+ years

Over 90 years in business protecting our customers
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Ranked by Forbes

Named one of America's Best Insurance Companies by Forbes

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12 million customers

Reliable, quality coverage for customers across 19 states

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*The information on this webpage represents only a brief description of coverages, is not part of your policy, and is not a promise or guarantee of coverage. If there is any conflict between this information and your policy, the provisions of the policy will prevail. Insurance policy terms and conditions may apply. Coverage features and limits vary by state and may be subject to change. Some products are not available in every state. Discount availability and eligibility vary by state and policy terms. (Discounts apply to auto and property policies.) Please check with your agent and read the policy for exact details on coverages and exclusions.

**Availability varies based on the way you purchase insurance and by state. Limits and exclusions apply. Refer to your policy or talk to your agent for details.